Privacy Policy

Overview

At Ispat Club, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our website at https://ispatclub.meconinfo.co.in.

By accessing or using our website, creating an account, or placing an order, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

When you use Ispat Club, we may collect the following information:

  • Name
  • Mobile Number
  • Email Address
  • Delivery and Billing Address
  • Account Login Information
  • Order History
  • Payment Transaction Reference
  • IP Address, Browser Type, Device Information, and Website Usage Data

We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information on our servers.

How We Use Your Information

Your information is used to:

  • Process and deliver your food orders.
  • Create and manage your customer account.
  • Provide customer support.
  • Send order confirmations, invoices, and service notifications.
  • Improve our website, products, and customer experience.
  • Prevent fraud, misuse, and unauthorized transactions.
  • Comply with applicable legal and regulatory requirements.

Payments

Payments are processed securely through trusted third-party payment service providers. Ispat Club does not collect or store your complete payment credentials. Payment processing is governed by the privacy policies and security practices of the respective payment gateway.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your login session, maintain your shopping cart, and enhance website performance.

You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only when necessary with:

  • Payment gateway providers for payment processing.
  • Delivery personnel for order fulfillment.
  • Technology and hosting service providers supporting our website.
  • Government or regulatory authorities where required by applicable law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Our website uses HTTPS encryption to secure communication between your browser and our servers.

Data Retention

We retain your personal information only for as long as necessary to provide our services, process orders, comply with legal obligations, resolve disputes, maintain financial records, and enforce our policies.

Your Rights

Subject to applicable laws, you may request access to, correction of, or deletion of your personal information maintained by Ispat Club. Certain information may be retained where required for legal, taxation, accounting, fraud prevention, or security purposes.

Third-Party Services

Our website may include links to or integrations with third-party services such as payment gateways, maps, analytics providers, or embedded content. These services operate under their own privacy policies, and Ispat Club is not responsible for their privacy practices.

Children’s Privacy

Our services are intended for individuals who are legally capable of entering into binding contracts. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

Ispat Club may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The updated Privacy Policy will be published on this page with immediate effect unless otherwise stated.

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact our customer support.

Ispat Club
📞 Hotline: 8051026282
✉️ Email: ispatclub@meconlimited.co.in