Terms and Conditions

Overview

Welcome to Ispat Club. These Terms and Conditions govern your access to and use of our website https://ispatclub.meconinfo.co.in and the food ordering services provided through it. By accessing our website, creating an account, or placing an order, you agree to comply with and be bound by these Terms and Conditions.

Eligibility

You must be legally capable of entering into a binding contract under applicable law to use our services. By placing an order, you confirm that all information provided by you is accurate, complete, and up to date.

Customer Account

You may create an account to place orders and access certain features of the website. You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out using your account.

Ispat Club reserves the right to suspend or terminate any customer account that is found to be involved in fraudulent, abusive, illegal, or unauthorized activities.

Orders

All orders placed through Ispat Club are subject to acceptance, product availability, and operational feasibility. An order confirmation indicates that your order has been received but does not guarantee the availability of every item ordered.

Ispat Club reserves the right to refuse, modify, or cancel any order due to product unavailability, pricing errors, operational constraints, suspected fraudulent activity, or any other reasonable cause.

Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice. Applicable taxes, delivery charges, and other fees, where applicable, will be displayed during checkout before order confirmation.

Payments are processed securely through authorized payment service providers. Ispat Club does not store your complete debit card, credit card, CVV, UPI PIN, or net banking credentials.

Food Preparation and Delivery

All food items are freshly prepared after confirmation of your order. Delivery is carried out exclusively by Ispat Club’s authorized delivery personnel within our designated delivery areas.

Estimated delivery times are provided for convenience only and may vary due to traffic conditions, weather, security procedures, order volume, festivals, or other unforeseen circumstances.

Order Cancellation and Refunds

Order cancellations and refunds are governed by the Refund and Return Policy available on our website. Customers are advised to review the Refund and Return Policy before placing an order.

Product Availability

Menu items displayed on the website are subject to availability. If any ordered item becomes unavailable, Ispat Club may remove the unavailable item from the order and process the remaining available items in accordance with our Refund and Return Policy.

Food Images

Food images displayed on the website are for illustrative purposes only. The actual food served may vary in appearance, presentation, portion size, packaging, or garnishing while maintaining the quality and ingredients of the ordered item.

Customer Responsibilities

Customers are responsible for providing accurate delivery information, including their name, mobile number, delivery address, and any necessary delivery instructions. Incorrect or incomplete information may result in delayed or unsuccessful delivery.

Prohibited Activities

Users shall not:

  • Provide false or misleading information.
  • Use another person’s account without authorization.
  • Attempt unauthorized access to the website, servers, or customer accounts.
  • Interfere with the operation, security, or functionality of the website.
  • Upload malicious software, viruses, or harmful code.
  • Use the website for unlawful, fraudulent, abusive, or prohibited purposes.

Intellectual Property

All content available on this website, including text, logos, trademarks, graphics, photographs, menus, icons, software, and other materials, is the property of Ispat Club or its licensors and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, modification, distribution, or commercial use is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by applicable law, Ispat Club shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to the use of the website or our services. Our total liability, if any, shall not exceed the value of the affected order.

Force Majeure

Ispat Club shall not be responsible for any delay or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, fire, flood, strikes, epidemics, government restrictions, civil disturbances, power failures, internet outages, or other unforeseen events.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Changes to the Terms and Conditions

Ispat Club reserves the right to amend, modify, or update these Terms and Conditions at any time. Updated Terms and Conditions will be published on this page and will become effective immediately unless otherwise stated.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts at Ranchi, Jharkhand.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact our customer support.

Ispat Club
📞 Hotline: 8051026282
✉️ Email: ispatclub@meconlimited.co.in